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Investor Protection

Grievance Redressal Mechanism

Rahul Rajgopal Wealth Advisor places the highest importance on transparency, client rights, and timely resolution of concerns. Below is our structured four-step process for addressing investor grievances.

SEBI Registered Investment Adviser · INA000021933

  1. Primary Resolution

    Contact the Investment Adviser Directly

    • Email: contact@rahulrajgopalwealth.com
    • Phone: +91 93110 33796
    • Registered Office: F1/38, Sector-2A, Vaishali, Ghaziabad – 201019, UP

    We will acknowledge your complaint within 3 business days and endeavour to resolve it within 30 days.

  2. Internal Escalation

    Escalate to Compliance Officer

    • Name: Rahul Rajgopal
    • Phone: +91 93110 33796
    • Email: contact@rahulrajgopalwealth.com

    If your complaint is not resolved satisfactorily at the primary level, escalate directly to the Compliance Officer. Response within 5 business days.

  3. SEBI Escalation

    Lodge Complaint on SEBI SCORES

    • SEBI Complaints Redress System (SCORES) is the official SEBI platform for investor grievances against registered intermediaries.
    • Registration No. for reference: INA000021933

    If unresolved after Steps 1–2, you may file a complaint directly with SEBI at SCORES.

    File on SEBI SCORES ↗

  4. ODR Platform

    Online Dispute Resolution — SmartODR

    • SEBI's Online Dispute Resolution (ODR) portal provides an additional, technology-enabled channel for resolution of investor disputes.
    • SmartODR is recognised by SEBI and provides structured, time-bound dispute resolution.

    Available as an alternative or additional escalation channel to SCORES.

    Access SmartODR ↗

Important Notes

  • Complaints must relate to investment advisory services, conduct, or service standards provided by this practice.
  • All advisory services are non-discretionary and fee-only. Complaints regarding execution of transactions are not applicable as no execution services are offered.
  • No assurance or guarantee of investment returns is provided. Complaints solely on the basis of investment performance are outside the scope of this mechanism.
  • Please do not include sensitive financial documents or account credentials in your initial complaint communication.
  • Complaint data is disclosed publicly on this website in accordance with SEBI requirements and updated monthly.

Associated SEBI Regional Office

SEBI Northern Regional Office

NBCC Complex, Office Tower-1, 8th Floor, Plot No. 2, Community Centre, Okhla Industrial Area Phase-1, New Delhi – 110020

Tel: +91-11-40459000 / 40459001

Email: nrosebi@sebi.gov.in

View our monthly complaints data disclosure at Complaints Status →