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Investor Protection

Grievance Redressal Mechanism

Rahul Rajgopal Wealth Advisor places the highest importance on transparency, client rights, and timely resolution of concerns. Below is our structured three-step process for addressing investor grievances.

SEBI Registered Investment Adviser · INA000021933

  1. Primary Resolution

    Contact the Investment Adviser Directly

    • Email: [email protected]
    • Phone: +91 93110 33796
    • Registered Office: F1/38, Sector-2A, Vaishali, Ghaziabad – 201019, UP
    • As an individual Investment Adviser, Rahul Rajgopal is also the designated Compliance Officer under Regulation 20(1) of the SEBI (Investment Advisers) Regulations, 2013. Complaints are therefore received and addressed directly by him, and no separate internal escalation tier applies.

    We will acknowledge your complaint within 3 business days and resolve it within 21 days.

  2. SEBI Escalation

    Lodge Complaint on SEBI SCORES

    • SEBI Complaints Redress System (SCORES) is the official SEBI platform for investor grievances against registered intermediaries.
    • Registration No. for reference: INA000021933

    If your complaint is not resolved to your satisfaction within 21 days of Step 1, you may file it directly with SEBI at SCORES.

    File on SEBI SCORES ↗

  3. ODR Platform

    Online Dispute Resolution — SmartODR

    • SEBI's Online Dispute Resolution (ODR) portal provides an additional, technology-enabled channel for resolution of investor disputes.
    • SmartODR is recognised by SEBI and provides structured, time-bound dispute resolution.

    Available as an alternative or additional escalation channel to SCORES.

    Access SmartODR ↗

Important Notes

  • Complaints must relate to investment advisory services, conduct, or service standards provided by this practice.
  • All advisory services are non-discretionary and fee-only. Complaints regarding execution of transactions are not applicable as no execution services are offered.
  • No assurance or guarantee of investment returns is provided. Complaints solely on the basis of investment performance are outside the scope of this mechanism.
  • Please do not include sensitive financial documents or account credentials in your initial complaint communication.
  • Complaint data is disclosed publicly on this website in accordance with SEBI requirements and updated monthly.

Associated SEBI Regional Office

SEBI Northern Regional Office

NBCC Complex, Office Tower-1, 8th Floor, Plot No. 2, Community Centre, Okhla Industrial Area Phase-1, New Delhi – 110020

Tel: +91-11-40459000 / 40459001

Email: [email protected]

View our monthly complaints data disclosure at Complaints Status →